No Nasty Surprises!
Communication - we will keep you fully informed, always
When a booking has been agreed - we will arrive as expected
We will provide a full and truthful diagnosis
Where possible we will repair your appliance on the same day
If your repair requires parts, we will quote you for the parts before fitting
No excuses and no nasty surprises. Simple.
Some burning questions, answered ...
1. Book Now, Pay Later?
Online booking is absolutely free of charge. You pay your local engineer as per normal when he attends to your repair. Book now, pay later!
2. Is the repair guaranteed?
Our parts are guaranteed for up to 12 months
3. Can I book a repair over the phone?
You can call us anytime on the following numbers 01202 389802 or 07852 882 575
4. How long does it take to get parts?
Many parts are kept in stock in the engineers van. Where they need to be ordered it would depend on the make and age of the oven but most parts can be delivered by the following day.
5. Is there a return to fit charge?
We do not charge to return to fit your part. Return to fit is FREE.
6. Is there a booking fee?
No there is no booking fee. Your booking is FREE of charge.
6. Is there a call out charge?
No there is no call out charge. Our fee includes a diagnosis, service and repair where possible.